| Frequently
Asked Questions |
| Q. |
Can I live in
my home whilst you carry out the treatment work? |
| A.
|
Generally yes. There
may be an exclusion period from the treated areas of your home and if you
suffer form allergies the exclusion periods are likely to be extended. You
also may not wish to live in your home during the treatment period if the
work we are undertaking involves the removal of your kitchen or bathroom
areas. |
| Q. |
Will the
treatment work make my house smell? |
| A.
|
The treatment
preparations that we use are water based, and as such there should be very
little residual odour. |
| Q. |
Will the work
be guaranteed and if so for how long? |
| A.
|
Our rising damp,
woodboring insect and fungal decay treatments are all guaranteed for 20
years from the date of treatment |
| Q. |
Do I have to
take time off from work whilst the treatment work is being carried out? |
| A.
|
No. Our technicians are
all directly employed by Vincent Preservation and you can trust them in
your home. |
| Q. |
Can you tell me
over the phone how much the work is likely to cost? |
| A.
|
No. All properties and
their problems are unique and as such we will have to carry out out an
individual survey of your property to establish the full extent of any
problem and provide you with the most cost effective solution. |
| Q. |
How long will
it take your Surveyor to complete the survey of my home? |
| A.
|
This depends upon
several factors, such as the size of your home, the nature of the problem,
the ease of access that we have to the areas of your concern, and the
limitations that may be placed upon our surveyor. |
| Q. |
What happens to
my guarantee if I sell my home? |
| A. |
The guarantee is on the
treated areas of your property and can be transferred to the new owner of
your property. |
| Q. |
How do you want
me to pay? |
| A. |
Normally people prefer
to pay us by either credit card, switch or cheque. We will invoice you
either on completion or in stages during the course of the work. |
| Q. |
How do I
arrange for one of your surveyors to inspect my property? |
| A. |
Please contact our
office either by completing the on line booking form or alternatively
please call us on 01702
382363. |
|
